Refund policy

Return & Refund Policy

🖨️ Print-on-Demand Products All items in this store are made to order through our print-on-demand partner, Gelato. Because each product is custom-created just for you, we do not accept returns or offer refunds for change-of-mind purchases.

📦 Damaged or Defective Items If your order arrives damaged, misprinted, or defective, please contact us within 30 days of delivery. Be sure to include:

• Your order number

• Clear photos of the item and packaging

We’ll work with Gelato to arrange a replacement or refund as quickly as possible.

🚚 Shipping & Delivery

• We are not responsible for delays caused by carriers or customs.

• Please double-check your shipping address before placing your order. Orders sent to incorrect addresses cannot be refunded or replaced.

• International orders may be subject to customs fees or import taxes, which are the buyer’s responsibility.

• 📬 Contact Us Send your claim to creativeeddy@gmail.com and we’ll guide you through the next steps.